While this survey is vague about how deeply US companies engaged ITIL, it is reporting that 59% have engaged to some level. News to nobody: it finds that adoption rates in other parts of the world are significantly higher (66% are engaged outside the US). It also says that only 8% of US companies claim to be "aligned" with ITIL.
http://www.reuters.com/article/pressRelease/idUS248120+28-Feb-2008+PRN20080228
We Americans continue to be slow to adopt new standards (and even some older ones, like the metric system).
Wednesday, March 19, 2008
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