There is increasing talk about IT Automation as part of business service automation. Altiris, recently acquired by Symantec, has introduced a Workflow Automation Solution based on technology Symantec recently acquired.
http://money.cnn.com/news/newsfeeds/articles/marketwire/0374318.htm
There was speculation that the basis was Microsoft's Windows Workflow Foundation, however, apparently not the case, as carefully clarified here: http://www.altiris.com/upload/logicbasemicrosofttechnologies.pdf
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