Survey Reports Adoption of ITIL and Related Best Practices

While this survey is vague about how deeply US companies engaged ITIL, it is reporting that 59% have engaged to some level. News to nobody: it finds that adoption rates in other parts of the world are significantly higher (66% are engaged outside the US). It also says that only 8% of US companies claim to be "aligned" with ITIL.

http://www.reuters.com/article/pressRelease/idUS248120+28-Feb-2008+PRN20080228

We Americans continue to be slow to adopt new standards (and even some older ones, like the metric system).

Altiris release a Workflow Automation Solution

There is increasing talk about IT Automation as part of business service automation. Altiris, recently acquired by Symantec, has introduced a Workflow Automation Solution based on technology Symantec recently acquired.

http://money.cnn.com/news/newsfeeds/articles/marketwire/0374318.htm

There was speculation that the basis was Microsoft's Windows Workflow Foundation, however, apparently not the case, as carefully clarified here: http://www.altiris.com/upload/logicbasemicrosofttechnologies.pdf

Infra Acquired by EMC

EMC acquires Australian based Infra as it expands into ITSM. Infra a lesser known maker of infrastructure management tools will help EMC provide an infrastructure management soluiton.

http://www.informationweek.com/management/showArticle.jhtml;jsessionid=NIXZERFWXXKY4QSNDLPSKHSCJUNN2JVN?articleID=206902871

The "Infra" product name will be retained.

Infra was at about 160 employees at the time of acquisition. These employees will be absorbed as part of EMCs Resource Management Software unit.